Frequently Asked Questions

RentSpace HQ is a professional booking and rental management platform built for businesses that manage rooms, therapy rooms, studios, wellness spaces, or any rentable space. Each business gets their own branded booking portal at a unique URL, making it easy for clients to browse availability and book online.

Our platform is ideal for therapy centres, yoga and fitness studios, music rehearsal rooms, photography studios, co-working spaces, meeting rooms, holiday lets, and any business that rents out a physical space. If you have rooms to fill and clients to manage, RentSpace HQ is for you.

Absolutely. We take data security seriously. All data is encrypted in transit (HTTPS), and payment processing is handled exclusively by Stripe — we never store card details on our servers. Our platform is fully GDPR compliant. See our Privacy Policy for full details.

Getting started is free and takes just a few minutes. Simply create an account, choose a unique URL slug for your business, add your rooms or spaces, and you're ready to take bookings. No credit card required.

Not at all. RentSpace HQ is designed for business owners, not developers. Setting up your booking portal is as simple as filling in a form. If you do have a website, you can also embed your booking calendar directly onto it using our embed widget — just copy and paste a single line of code.

Yes. Each business gets a branded portal at a unique URL (e.g. rentspacehq.com/admin/your-business-name/). You can add your business name, logo, room descriptions, and photos so your clients enjoy a fully professional experience that feels like your own.

Once your portal is set up, simply share your unique booking URL with your clients by email, social media, or on your website. Depending on your settings, clients can either self-register or you can add them directly from your admin dashboard.

Yes! We offer a free tier for life & it suits many business that never need to upgrade. The free plan includes core booking features with some limits on rooms, clients, and monthly bookings. When you're ready to grow, you can upgrade to a paid plan at any time from your admin dashboard.

Subscription billing is processed in GBP (£). Our pricing page shows approximate equivalents in USD, EUR, and AUD for reference. Client-facing payments through your Stripe account can be configured to your preferred currency.

Yes, you can cancel your subscription at any time from within your admin portal. You'll retain access to your paid features until the end of your current billing period. We don't charge cancellation fees.

No. RentSpace HQ does not take any commission on your bookings or payments. You pay a flat monthly subscription fee and keep 100% of your revenue. Standard Stripe processing fees (typically 1.4% + 20p for European cards) apply when you collect payments through Stripe, but that is charged by Stripe directly — not us.

Yes. Your booking portal is always online. Clients can check availability and make bookings at any time of day or night. You'll receive email notifications for new bookings, and everything is reflected instantly in your admin calendar.

Yes. You can configure buffer times per room so the platform automatically blocks out time between bookings for cleaning, setup, or changeover. This prevents double-booking and keeps your schedule running smoothly.

Yes. The platform supports recurring bookings so regular clients — such as weekly therapy sessions or standing rehearsal slots — can be easily managed without having to re-enter the same details every time.

Absolutely. You can embed your live availability calendar directly onto your existing website using a simple embed widget. Copy one line of code from your admin settings and paste it wherever you want the calendar to appear — no coding knowledge needed.

RentSpace HQ integrates with Stripe Connect so you can accept card payments directly from your clients at the time of booking. Connect your Stripe account from your admin settings page — it only takes a couple of minutes. Once connected, payments go straight to your bank account.

Yes. You can configure optional deposit requirements per room. Clients pay the deposit online at the time of booking, with the balance due on arrival or via a separate invoice — whichever works best for your business.

Yes. Every booking can generate a professional invoice automatically, which is sent to your client by email. You can also view and download all invoices from your admin dashboard. Clients can access their own invoices from their client portal.